Monday, July 11, 2011

5-8 Julio

Same old, except I did a lot of not marketing stuff. I did a lot of work. Saturday was our trip to Pamplona for the San Fermines Running of the Bulls, which I was going on as well and there were MANY last minute bookers. All I did Wednesday morning, 8 hours on Thursday, and Friday morning was charge credit cards, send out personalized contracts and emails. It was so much, that sometimes I got confused and would have to go back and email people that I made a mistake and give them the correct information. I had to work with my co-worker and sometimes it became stressfull.

The trip was fun..sorta. You'll read about it in my blog :)

Wednesday, June 22, 2011

Week 4?

Didn't do very much Monday and Tuesday, just conformed some reservations.

Wednesday - busy, busy day! It is the day before the trip to Ibiza, which means I do not have work Thursday and Friday since most of the office goes on the trip, anyway.
First, we made sure everything was ready for tonight, the country stickers, space in the camera, and transferred all emails from last week onto our system.
Then we had to organize everything for the Ibiza trip. The bus leaves at 4:30 AM tomorrow morning and two Intrax kids are going, and they were very last minute so I have been filling in missing information and informing them of all of the options available to them for this trip. I had to research into some of these options because since it is pricier, knowing a lot of details is what they're looking for before they invest into it. Also had to talk to a few potential clients on the phone because they only spoke english, and I speak it best in the entire office.
Lastly, I had to review how everything worked in this office. From uploading pictures to the comapny website, the process of confirming someone for a trip, to the process of trnasfering calls to our bosses. It was a busy day!

Thursday, June 16, 2011

Wednesday the 15 (and Thursday, sort of)

At work I didn't do too much beside talk to Frank, my boss, about the group of Indian tourists who requested to have an Indian meal everyday. Throughout my research online and by phone I wrote my opinion about each of the three places. For lunch I went to one of the places, the 2nd best through research...or so I thought. I ordered my favorite vegetarian dish, that my mom makes and many Indian restaurants will have and it is almost impossible to screw up. Well, it was terrible. I won't go into details since I am not a food critic, but I was sorely disappointed, especially since I paid 9 Euros for it. The naan (bread), had a strange taste including had little black things in it. So I am hoping the 1st place restaurant through research is actually deserving of number 1! I did a double shift because I am skipping work on Friday to travel.
In the evening, there was the fiesta de intercambio. I decided to take the position of photographer and represent the company with their outfit. So basically, I followed my coworker/supervisor around and after she'd give out the stickers and get their emails, I'd ask if they want a photo and usually people do. Then, if they don't already ask, I tell them they can see the photos from that night at the bar's facebook, (which I give a little business card with their info), and also tell them on our website, and mention we specialize in awesome group trips like the one coming up to Ibiza, and if they seem interested, I give them our brochure. If they do not want one, I tell them that our website is on their sticker, too. Sometime throughout the night I'd encounter a fun group of kids and would ask them to pose holding our pamphlets so I could get an awesome new promo picture for the company's future advertising.

Fun night. One of my boss's wife with her friends came by towards the end of the shift! Cool adults. But wow, people can be sooo incredibly annoying! The drunkards especially, but what else should I expect? Once I was finished with my "job," I didn't care how rude I was to people. I was back to attitude. :)

Thursday - Did nothing but verify a few more last minute party goers for the Ibiza trip. We were so tired from the night before, that we couldn't do anything efficient. Deciphering the hieroglyphic-type emails from Wednesday night on Monday!

Wednesday, June 15, 2011

13, 14 of June

Monday - Finally loaded the pictures onto facebook. Did write that if friends wanted to see more to go onto our website or onto Enbabia's (the bar where we hold the fiestas) and they can see more.

Tuesday - I was given a project! Frank asked if I knew about Indian food, and boy, am I the perfect person to be asked: I love Indian food! So he explained there was a group of Indians stopping by Madrid for a few days in July (he sent me their itinerary) and where they were staying, so I had to find Indian restaurants in their area (walkable) so they could enjoy a few meals from home. I needed to call the restaurants and ask for their prospective "menú del día" for the three days in July (20-22). I also took it upon myself to inquire about vegetarian options in their pre-arranged menú del días, because I know it is frustrating as a vegetarian to not be able to get those great meal deals because I would substitute a veg option and I am sure there will be a few people in that group who are vegetarians. I am also going to check out a few of these place for my own benefit and to give my boss personal reviews on each place.

Friday, June 10, 2011

Day 10 - two full weeks!

My co worker and I were talking about what to do with our Fiesta pics. We got a bit done with it today. Although most importantly, we emailed our boss askign for his opinion and whether he likes it. Here it is:
We have many Wednesday Intercambio night photos. A lot of bars and clubs religiously put up each night's photos because it makes those facebookers get on their page constantly to see if pictures of themselves are up and so they can start tagging away (I do. I admit it). So anyway, we created a separate folder where we selected certain photos accumulated the past month or so and stuck all the good ones in there. By "good," I mean attractive people, people looking like they are having fun, groups with their stickers (remember, their country and forocio's website is written on there), and people with forocio brohures or tees!
We will create a post that will say something to the extent that we have posted select photos from the past few months of intercambio fiestas, but if you want to see all of them, go to our website (we post every week on there in their separate albums by date and even albums from trips are there).
Lastly, we need to think of the album name because it is not just one fiesta, and we may or may not continue to put photos from future there. Currently there are 700..good, it definitely has increased since I first went on there 2 weeks ago! Maybe I will try and get 50 new friends weekly while here :)

So the idea behind this is that people will constantly check our page for new photos, if they aren't there but we tell them it is on our website, then they will be going there where they will be greeted by out homepage filled with many of our offered travels! In order to even go to the albums, the people must sign up on FOrocio's social media network, forocioandfriends.com. Great idea!

Thursday, June 9, 2011

Day 8

Wednesday - Fiesta de Intercambio! in the evening. As always, entertaining. The other intern came, too! During that day I had to contact schools in Barcelona that I researched on Tuesday. Had to also transfer more emails from last weeks email list at the bar. (Just found another page full of drunk handwriting that I must decipher.)
I know it seems like not much, but it is not very easy to try and read the handwriting, and the more emails I can correctly transfer, the more people who will receive information about our trips. Also researching about the type of universitites that my boss wants is important, and tough. Some univ's have hard to find numbers (calling is preferred) but if only an email address is given, then I send the info@whateverschoo.edu a simple packet of information about us and our trips.

Currently: deciphering emails from last night's Fiesta, then loading the pictures onto the website and facebook page! woohoo.

Tuesday, June 7, 2011

Week 2: Days 6 & 7

So on Monday, I helped with a few organizing of documents. Not much, still was brainstorming.

Tuesday - I helped make sure all payees had their name registered for their easyjet plane tickets. It was a group from Mexico and they are traveling all over Europe, how fun! My two bosses actually came in to work today and the one boss's wife also came in to show me and the full-time co-worker how to use these two programs to post pictures from the fiestas and trips onto the company website. My coworker and I practiced twice after we were shown.
One of my boss's, the one who hired me gave me a project! (small, but definitely a start.) I was shown this website with many US universities who have programs in Barcelona. Barça because we offer this Pamplona trip from Madrid and from Barcelona. We can easily reach our Madrid and surrounding area customers, but since Barça isn't part of our "turf," we have to do a little research. American students - check. Universities - check. Programs with trips - check. I did my research and compiled about 8 universities from the US who have programs right now in Barcelona. I want to reach 10, so I will finish tomorrow. After I get all of the information, the who, tele, email, fax, and on behalf of, I am going to call the numbers and tell them about our trip to Pamplona and if they would like to know more information, I can email or fax them our brochure for it! I am a little nervous because I must first speak in Spanish because these ARE Spanish people who work as the program coordinators. I know it is good to get the language practice, but I feel a million times more confident with my English, of course.